FAQs

FAQs

Facebook Questions

1. What are Facebook Adverts

It is one of the most effective ways to get in front of your target audience. Facebook advertising is also known as interruptive advertising. It introduces your brand to your customers before they knew that they needed it. There are many types of Facebook adverts to appeal to your target audience.

2. How do Facebook adverts work

Facebook ads use a combination of targeting methods to display your advert in front of the right person. These are based on location, demographics, interests, and similarities as well as age. You can set your budget from as little as $5 per day and reach thousands of people.

3. What is a Lookalike audience

You use your existing audience to find people on Facebook who are similar. If you create a lookalike audience of your current customers you are more likely to find similar customers through lookalikes.

4. What is a Facebook Pixel

It is a piece of code that you put on your website that helps you to retarget customers on Facebook. The code helps to track conversions from Facebook, to optimise your adverts, and to build customer and target audiences.

5. How do I find the right target audience

There are many ways to find your target audience on Facebook. You can use the Facebook pixel, build customer audiences, use lookalike targeting, as well as using audience insights. There are many ways to find your ideal customer.

6. How much do Facebook ads cost

Facebook advertising is a very cost-effective platform. You can buy adverts from as little as $5 per day. The price will vary depending on your Facebook objective.

7. Is Facebook ads right for my business

Some people may believe that Facebook is dead but we can promise you that your audience is on Facebook and there are ways to show your adverts only to your target audience. If you think your customers are not on Facebook, how about broadening your audience to find new customers?

8. Are Facebook Ads worth it

Everyone is on Facebook! Did you know that Facebook also owns Instagram and Whatsapp? So they have a lot of data about everyone. The adverts are cheap, the insights are great and it is very easy to target your audience.

9. What types of Facebook ads are there?

There are three main sections of Facebook ads: Awareness, Consideration and Conversions. Each objective is designed to target a specific group of people. Ads that want conversions will only be shown to people who are more likely to convert on Facebook.

10. How much should I spend on Facebook Ads

It is always best to test and learn. Run multiple tests and only the adverts that convert should be scaled. Once you know how much it costs to produce a sale, it is easy to calculate how much you need to spend in order to generate more sales.

SEO Questions

1. What is SEO

Search Engine Optimisation and is the process of optimising your website to get free ‘organic’ traffic. The more optimised your website, the easier it is for search engines and customers to read and understand it, which makes it becomes more visible.

2. Which is better SEO or PPC

The main difference is that PPC (Pay Per Click) and SEO (Search Engine Optimisation) is that PPC is paid traffic while SEO is free. Both sources have engaged visitors but one is a lot more expensive than the other.

3. What is on-page SEO

It is optimising the pages of your website to rank higher in the search engines. This is done through content, keywords, link building and other means. The better your on-page SEO the better quality traffic you will receive.

4. Where to start with SEO

The best place to start with SEO is to make sure you have the basics right. Use the right keywords, and ensure that your website speed is fast and is mobile friendly. Content is king so make sure that you have rich, engaging content that keeps your visitors coming back for more.

5. What is Keyword research

It is the foundation to all SEO. Find out the keywords in your sector and use them on your website. There will be the keywords that people are using to search for services within your area of expertise.

6. Will blogging help SEO

Yes. Blogging is great for SEO because it helps to create great engaging content which allows you to include very specific keywords. Blogging also produces fresh new content which the search engines index. It also allows you to speak to a specific problem or challenge which your visitors are currently facing.

7. How can SEO help my business

It increases the amount of free traffic visiting your site. It also positions you and your business as an authority and gives you credibility. The majority of people click the organic links on the search engines rather than the paid links. Imagine converting that free track in to sales.

8. How long does SEO take

There is no definite answer here but SEO is definitely a long-term strategy. SEO helps to position your company and build a brand. It can take anywhere between 3 to 6 months depending on the industry to start showing results.

9. How do I rank for Google Maps

More and more business are starting to use Google Maps to rank their business. This is a very effective platform for increasing local traffic. In order to rank on Google Maps you need to register your business and then optimise your post with the right information and keywords.

10. What is white hat and black hat SEO

In short, black hat is bad and white hat is good. Black hat SEO techniques are used for short term, quick wins but will be picked up eventually by Google and penalised. White hat takes a lot longer but is preferred by the search engines.

Web Design Questions

1. Should I have a website

It doesn’t matter if you are a one-man business or a large corporation, every business these days needs a website. A website builds credibility and is the main place where people find information about your business. It allows you to promote your products and services and to direct free traffic to your business.

2. Can I build a website by myself

There are many platforms that give you the tools to build a website yourself. However, isn’t it better to have your website built by a professional? After all, it is the first impression people will have of you.

3. What are the benefits of having a website

It builds credibility and creates brand awareness. You don’t need to spend money on advertising, you can showcase your products and services, and it helps to bring your brand to life.

4. How much does a website cost?

It all depends on what you want from your website? Is it one page or 20 pages? Is it optimised for video or is it static? Is it customer built or built from a template? All these factors affect the price. However, there is a website that will meet your needs.

5. How many pages do I need for my website?

This all depends on your business. A one-page website might be suitable, or you might need five pages. Have a look at your competition to see how many pages they have. Remember, the bigger the website, the more content and management is needed.

6. What do I need to design a website?

I would recommend using a professional to design your website. However if you are going to do it yourself, we would suggest using WordPress as it is the best for SEO optimisation and has some really good plugins.

Marketing Funnels Questions

1. What is a sales funnel?

A sales funnel is a step-by-step sequence that is designed to nurture visitors toward making a buying decision. There are a number of nurturing steps that improve the sales process and turn leads into customers. A good sales funnel is essential for any business.

2. How does a sales funnel work?

There are three stages to a sales funnel. At the top of the funnel is cold traffic, then there is the middle of the funnel, which is warm traffic as they know you, and lastly, bottom-of-the-funnel traffic which makes a purchase. It’s about moving leads down this step-by-step process.

3. What are the stages of a sales funnel?

The three stages above are broken into four categories of a sales funnel: Awareness, Interest, Decision and Action (AIDA). Before any customer makes a purchase they need to Know, Like and Trust you.

4. What is the Top, Middle and Bottom of the funnel?

At the top of the funnel are broad marketing communications to try and attract people to becoming leads. Once you have their details and you can communicate with them, they move into the middle of the funnel. Now you nurture them with specific messages to become a customer.

5. Advantages of using a sales funnel?

The advantage of using a sales funnel is that the whole process can be automated. Imagine hours of marketing time being saved by building a sales funnel that does it all for you. This is a hands-off marketing tool that saves you time and generates money.

6. How much does a sales funnel cost?

It depends upon the product or service you are selling. The best funnels are simple and provide a great user experience for the visitor. How much would you be willing to pay for an automated marketing process that saves you time and generates sales?

7. How do I increase sales conversion rates?

Sometimes it is very easy to get visitors to your landing page, but it is a challenge to get them to convert. Here you should focus on CRO— Conversion Rate Optimisation—and it is a series of split tests to improve the conversion rate of your sales funnel.

8. How do I get traffic to my sales funnel?

There are many ways to do this, such as blogging, paid adverts, social media, podcasts, webinars and even on your own website. Traffic can be free or paid.

9. What is a lead magnet?

This is an item that your visitors perceive as valuable and are prepared to exchange their email address for it. Lead magnets are usually in the form of a downloadable PDF document eBook, white paper, or video. A lead magnet must hold value for your potential buyer.

10. What is Growth Marketing?

Growth Marketing is doing everything to grow your business in the shortest possible time at the lowest cost. It focuses on one thing, and one thing only, and that is attracting more engaged customers. Traditional marketing focuses on the top of the funnel, Growth Marketing focuses on the entire customer journey.

PPC (Google Advertising) Questions

1. What are PPC adverts?

PPC stands for Pay Per Click, which means that you only pay when someone clicks on your adverts. This model of advertising can be good for brand awareness as your advert might be seen by 1000 people but only one person clicks on it.

2. How does it work

As a business, you only pay when someone clicks on your advert. If you have a really compelling advert, then a lot of people will click. Less compelling and it is more of a brand-building exercise.

3. How much does PPC cost

It depends on how competitive the particular keyword is that you want to target. Some competitive keywords could cost $10 per click while others could cost $0.50 per click. You can set a daily limit for your PPC campaign to make sure that you don’t exceed your budget.

4. What is the difference between PPC and Facebook advertising

The main difference between Google and Facebook advertising is that Google Ads are intent based while Facebook ads are interruption based. With PPC ads, people have a problem they are looking to solve, whereas Facebook ads, they didn’t know they needed your services until you appeared in their news feed.

5. What are the different types of PPC advertising

There is Paid Search Advertising (PPC), Display advertising and Native advertising. Each has their own unique approach.

6. How can PPC agency help me with running adverts

There are many benefits of working with skilled professionals to help you with your advertising, for example saving on time and costs, as well as the providers’ expertise and experience. Working with an agency can free up your time to focus on running the business.

7. What is Google Quality Score

It is a rating given by Google of the quality and relevance of both your keyword and your PPC advert. The higher your Google Quality Score the more relevant the advert and the less you will pay for advertising. A good score is 7 to 9 out of 10.

8. What is Programmatic advertising

It is the automated buying and selling of online advertising. Programmatic advertising allows you to buy advertising space and target specific audiences across multiple platforms in one central space, saving you time, effort and money.

9. How do I remarket to people on my website

In order to remarket to website visitors you will need to set up tracking on your website. This will allow you to show adverts to people who have visited specific pages or performed specific actions on your site. Website retargeting is a great way to re-engage website users.

10. What is the difference between Search and Display advertising

Display advertising is a great way to grow brand awareness, while search advertising targets specific search words, and users are more engaged. Search advertising has a higher intent than Display advertising.

Marketing Consulting Questions

1. Do I need a Digital Marketing Agency

A digital marketing agency or consultant can take your marketing efforts to the next level. Use their knowledge and expertise to boost your marketing efforts. They will save you time and set everything up correctly for you to leverage at a later stage.

2. How do you work

We have something for everyone so it is best to contact us first to see how we can help you. We are a Growth Marketing agency that want your business to perform at its peak. We have done it for other businesses and we can do it for you.

3. Is it not better to work with a specialist agency

We are a specialist agency. We have just brought all the services all under one roof. If you only work with one specialist agency you will get a limited view. To maximise your efforts you want someone with a holistic view on the best marketing efforts who will then roll them out for your company.

4. What are the advantages of working with a Digital Marketing Agency

You can leverage a team of experts all under one roof whose purpose is to grow your brand. They have years and years of experience in marketing. All these services internally would cost you quite a lot of money.

5. What is the difference between Growth Marketing and Digital Marketing

Digital marketing usually focuses on customer acquisitions, while growth marketing focuses on all aspects of marketing including the sales funnel. Marketers focus on long-term brand building while growth marketers focus on growing your business.

6. What kind of companies do you work with

Our area of expertise is working with ambitious companies in the property, fintech and start-up sector. We have spent many years experimenting within these sectors to be able to give you the maximum value. However our skills are transferable to most industries.

7. How much will it cost

We have a tailor-made package to suit your need. Whether you are just getting started or needing to boost your marketing efforts, we are here to help. Have a chat with us to see how we can help you.

8. What makes a good client

The ideal customer would be someone who comes to us with a problem that needs fixing and puts their trust in us to fix it to the best of our ability. We want you to succeed as much as you do. Let us do what we do best.

9. What will the first 90 days look like

It is about getting a better understanding of your brand, your objectives, your target audience and what you want to achieve in both the short and long term. Then it is about working with you to get the best results possible in the shortest period of time.

10. What services do you offer?

We are a full-service digital (growth) marketing agency. We offer all the right services that your business needs to grow and outperform your competitors. For a list of the services we offer, please visit our services page to find which one works best for your company.

Media Buying Questions

1. Do you need a media buying agency?

Buying advertising can be confusing especially if you haven’t done it before. A media buying agency can save you time and money as well getting you presented with opportunities which you would not normally receive.

2. What is media planning?

Media planning is a process to find the most appropriate media to advertise to your target audience as well as the message which will be used. Buying adverts is an art as well as a science.

3. What is the role of a media buyer?

A media buyer will negotiate the best deal on your behalf as well as purchasing and monitoring the advertising campaign so you don’t need to do anything. They do all the work and feed back to you with proof of work and the results.

4. What are the benefits of using a media buyer?

Media buyers have room to negotiate on your behalf because they build relationships with advertising agencies. They can pass on these discounts or added value on to you at no extra cost.

5. What is programmatic media buying?

It is the automated buying and selling of online advertising. Online adverts are bought in a bidding system and the programmatic software does it all on your behalf. Programmatic advertising places your adverts in front of your target audience so you are not advertising to those who are not interested.

6. What is the cost of media buying?

Media buying does not cost you anything! The media buyer will negotiate their fee from the advertising agency and use all of your budget on the adverts themselves. This is the great leverage that a media buyer can offer.

7. Do you do design and print work?

Yes, we can help with both design and print works if you need. We have an excellent team that can make buying adverts simple and easy.

8. What metrics are used to track my ROI?

This varies depending on each campaign. However, you can use metrics such as promo codes, trackable links, bespoke landing pages, cut-out vouchers and campaign-specific websites. All of these metrics will determine your ROI.

9. When is the best time to talk to a media buying company?

As early as possible. It is always good to engage with our media buying team in the planning stage so that they have an idea about what you want to achieve. They can speak with the advertisers and see what is available for you.

10. Why is media buying important?

Media buying is an essential part of paid advertising. You don’t want to be paying for adverts if they are not working, nor do you want to be spending more than you have to. Done correctly, media buying will save you time, money and effort.

Social Media Marketing Questions

1. What is Social Media Marketing?

SMM is a form of marketing which is performed across social platforms such as Facebook, Twitter, Instagram and LinkedIn. It is becoming more and more popular due to its targeting abilities and low cost.

2. What are the benefits of Social Media Marketing?

It is a fast, affordable way to grow your brand. It gives brands an opportunity to be social and engage with their customers, and not only push sales messages. It is a platform which allows you to introduce your company personality to potential customers.

3. How successful is Social Media Marketing?

According to Social Media Examiner, 97% of small businesses use social media to attract new customers. More and more business are seeing the benefit of using social media marketing to attract customers. Your customers are on social media, you just need to find them.

4. What is a Social Media Marketing Strategy?

It is your road map to attracting your customers on Social Media. It is very important to create a social media strategy in order to ensure that everything you do is aligned and working together to achieve the business goals. It includes setting goals, choosing the right platforms and measuring your activities to see if they are successful.

5. Do I have to be on every Social Media network?

No. It is important to use the social media platform that your customers use. You want to get good on one channel and build a following and then move onto another channel.

6. What is the cost of Social Media Marketing?

Social Media marketing is the most affordable marketing platform available at the moment. Businesses can reach large numbers of people with a very small investment. These platforms are underutilised and businesses should take advantage of them before competition becomes fierce.

7. How often do I need to post on Social Media?

This all depends on the platform you decide to use. Some platforms such as Twitter and Instagram move faster than others. The more you post in a day, the more visible your brand becomes. However most studies say that posting once a day is optimal.

8. What is the best time to post on Social Media?

This varies from platform to platform but the best times to post on social media are in the mornings, 08:00 – 10:00 and evenings 19:00 – 21:00 on Tuesdays and Thursdays.

9. Does Social Media affect SEO?

Yes. They help increase online visibility and traffic to your website. They increase your authority and company brand recognition and help with your local SEO. Posting links back to your website also helps with social signals.

Got Legs Digital
We are an ethical Growth Marketing Agency in London, helping ambitious Property, Fintech and Start-up companies to grow their revenue.
Got Legs Digital
7 Bell Yard
London
WC2A 2JR
info@gotlegsdigital.com